Support
A real person reads these messages.
A bug, a question, a subscription that will not budge: write to us. We answer within forty-eight working hours. Tell us your iPhone model and what you were doing when the problem happened — it saves us a round trip.
Reaching us
By email
support@minosdevs.app
On X
@minosdevs — by direct message
Cancel my subscription
iPhone Settings → your name (at the very top) → Subscriptions → Agnus → Cancel subscription.
Cancellation takes effect at the end of the period you already paid for: you keep the app until then. Deleting the app is not enough to cancel.
Get my subscription back on a new iPhone
In the app, on the price screen: “Restore a purchase”. You need to be signed in to the same Apple account you bought with.
Get my streak back after changing phones
Only if you had created an account: open the app, tap “I already have an account”, and sign in through the same door as before (Apple or Google). Your streak comes back exactly as it was.
Without an account, the data lived only on the old phone and cannot be recovered.
Delete my account and my data
Write to support@minosdevs.app from the address linked to your account, or tell us which door you signed in through. We delete everything within thirty days and confirm by email.
I am not getting my daily reminder
Check Settings → Notifications → Agnus → Allow notifications. Also check that a Focus mode is not active at the time you chose.
If you are in a bad place
Agnus is a support tool, not medical care. If you are thinking of hurting yourself, call your local crisis line — in France, 3114: free, anonymous, twenty-four hours a day.